Legal Document

Terms & Conditions

By using VISANOVA services or website, you agree to the following terms and conditions. Please read them carefully before proceeding.

Important: Use of VISANOVA services indicates your acceptance of these terms and conditions. If you do not agree, please do not use our services.

Consultancy Services Only

VISANOVA provides consultancy and guidance services only. We do not act as legal representatives. All advice is provided to support your application preparation.

Visa Approval Decisions

Visa approval decisions are solely made by embassies and immigration authorities. VISANOVA does not influence or guarantee the outcome of any visa application.

Accurate Information

Clients must provide genuine, accurate, and complete information at all times. Providing false or misleading information may result in visa refusal and legal consequences.

Processing Times

Processing times may vary depending on embassy procedures, visa type, and external factors beyond our control. VISANOVA cannot be held responsible for delays caused by third parties.

Fees & Refunds

Consultancy or service fees are non-refundable once services have started unless otherwise agreed in writing. Please refer to our Refund Policy for full details.

Right to Refuse Service

VISANOVA reserves the right to refuse service in cases involving misleading, fraudulent, or incomplete information without obligation to issue a refund.

Website Content

Website content is provided for informational purposes only and may change without notice. VISANOVA makes no warranties regarding the accuracy or completeness of website information.

Client Responsibility

Clients are responsible for reviewing embassy requirements and final application submissions. VISANOVA provides guidance but the applicant remains responsible for the accuracy of their submission.

By engaging with VISANOVA services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

These terms may be updated from time to time. Continued use of our services constitutes acceptance of any updated terms.